Thursday, November 21, 2019
Probable issues when doing business in Sri Lanka Essay
Probable issues when doing business in Sri Lanka - Essay Example Included in the memo are the strategic goals on which to focus on during the operations in the new country. The strategic goals are however not the overall corporate goals of the company but those formulated to enable it deal with the environmental issues and to achieve success in a new marketplace. In correspondence, the objectives named above haveà the to be met by the company through the tactics mentioned below each one of them. If the recommendations given are applied strictly, the company will efficiently deal with the underlying environmental issues and carry on the daily business operations efficiently and in good time. This will also help ISSAC to better determine the depth and extend of each issue or objective proposed. â⬠¢Ã To have all the product and services meet the excellence standard guidelines of the company with connection to Sri Lankaââ¬â¢s cultureâ⬠¢Ã It is recommended that the company adjust their services to fit the needs of the new customers â ⬠¢Ã To take advantage of physical facilities such as capacity and locationâ⬠¢Ã Through using Sri Lankaââ¬â¢s exports such as rubber and tobacco to get revenue and increase investmentsâ⬠¢Ã To increase technology management efficiencyâ⬠¢Ã We recommend the use of virtual or wireless technology throughout the business operations (Watson 34). â⬠¢Ã To successfully implement and recognize gains from the firmââ¬â¢s computer and software systemsâ⬠¢Ã First, it is recommended that the company get a sophisticated and alternative way of a stable electricity supply system.... ry out its operations much more with what the company already has To increase revenue with by a bigger percentage than last year Through driving growth and strategy Client/constituent Increase customer retention We recommend that ISSAC retain its former clients through maintaining constant communication and extensive services Introduce existing products and services into Sri Lankaââ¬â¢s new market This will be done through promotions and advertisement through Sri Lankaââ¬â¢s media Achieve and adhere to an exclusive customer service It is recommended that ISSAC develop and make good use of a customer database. To expect future client needs Done through client feedback To extend sales and other services to the global marketplace We recommend that ISSAC establish new branches in the neighbouring countries using the same brand name Having a stable workforce To recruit, hire, and maintain the right staff, in the right departments in the new country We recommend that the firm use a s pecialist recruitment firm in Sri Lanka to vet the newspaper applications made Employ professionals who are more likely to bring success to the company Each recruited employee will be allocated a post as per his or her professionalism and competence in a given field or department To train employees on internal matters of the company Through developing a wide range of skills essential for customer support Through aligning employee performance with rewards and incentives To continuously learn and take up up-to-date best practices We recommend that the company organize for awareness rallies that inform employees on the best practices desired by the surrounding community (Kaplan & Norton 80). Internal efficiency and success in business operations To have all the product and services meet the excellence
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